In-Person Client Concierge & Receptionist

H&R Block, Inc.; South Hill (VA); Vor Ort; USD 18.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Richmond, VA.

This in-person role handles client check-in, scheduling, and document intake, supporting tax professionals throughout the busy season. Responsibilities include greeting clients, routing them to the right tax specialist, and maintaining a professional office environment while handling sensitive information with discretion.

Qualifikationen

• Experience in fast-paced, client-focused environments.
• Professional interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Strong organization with attention to detail.
• Comfort with basic computer tools and scheduling systems.

Aufgaben

• Greet clients and set a welcoming, professional impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain clean, organized office to ensure smooth operations.
• Collaborate with staff to support daily office activities.
• Protect client information with confidentiality and care.

Kenntnisse

Customer Service

Scheduling

Communication

Multitasking

Office Software

Team Collaboration

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Richmond, VA.

This in-person role handles client check-in, scheduling, and document intake, supporting tax professionals throughout the busy season. Responsibilities include greeting clients, routing them to the right tax specialist, and maintaining a professional office environment while handling sensitive information with discretion.