In-Person Client Service Concierge (Receptionist)

H&R Block, Inc.; Cairo (GA); Presencial; USD 17.000 - 21.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages client scheduling, supports daily operations, and assists tax professionals.

Training provided, with potential progression to tax preparation or office leadership. You will greet clients, handle appointments, check-ins, and document organization while maintaining a professional work environment and confidentiality.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Rapid client service

Interpersonal communication

Multitasking

Attention to detail

Tech proficiency

Evenings & weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages client scheduling, supports daily operations, and assists tax professionals.

Training provided, with potential progression to tax preparation or office leadership. You will greet clients, handle appointments, check-ins, and document organization while maintaining a professional work environment and confidentiality.