In-Person Client Concierge & Office Support

H&R Block, Inc.; Winnsboro (LA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Winnsboro, LA invites a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers an introduction to tax services and potential growth into tax preparation or leadership within a collaborative tax office environment.

The position requires strong client service, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to support busy periods.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain tidy office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Interpersonal skills

Multitasking

Detail oriented

Tech literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

MS Office

Teams

Scheduling software

Job description

H&R Block, Inc. in Winnsboro, LA invites a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers an introduction to tax services and potential growth into tax preparation or leadership within a collaborative tax office environment.

The position requires strong client service, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to support busy periods.