Seasonal Client Services Concierge (In-Office)

H&R Block, Inc.; Denham Springs (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Denham Springs, LA. You will greet clients, manage check-in, handle calls and scheduling, and support daily office operations alongside tax professionals.

The role is in-person, requiring strong interpersonal skills, multitasking, and confidentiality. Prior customer service or receptionist experience is a plus, with opportunities for growth during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Denham Springs, LA. You will greet clients, manage check-in, handle calls and scheduling, and support daily office operations alongside tax professionals.

The role is in-person, requiring strong interpersonal skills, multitasking, and confidentiality. Prior customer service or receptionist experience is a plus, with opportunities for growth during tax season.