Client Concierge & Office Pro — Tax Season Ready

H&R Block, Inc.; Westwego (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Westwego, Louisiana, is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations in person.

You will coordinate appointments, connect clients with tax professionals, and uphold confidentiality while contributing to a friendly, efficient client experience during tax season. This in-person role requires evening and weekend availability during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Strong organizational skills with attention to detail.
• Comfort using basic computer programs (Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with discretion.

Skills

Greet clients

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Westwego, Louisiana, is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations in person.

You will coordinate appointments, connect clients with tax professionals, and uphold confidentiality while contributing to a friendly, efficient client experience during tax season. This in-person role requires evening and weekend availability during tax season.