Seasonal Front Desk & Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Louisiana; On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Louisiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client scheduling, support daily office operations, and work alongside tax professionals in a busy in-person environment.

This role offers training and a path to advance into tax preparation or office leadership. You will greet clients, handle calls, manage check-ins, keep the office organized, and protect confidential information.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with organizational skills.
• Proficiency with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Multitasking

Communication

Organizational skills

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block, Inc. in Louisiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client scheduling, support daily office operations, and work alongside tax professionals in a busy in-person environment.

This role offers training and a path to advance into tax preparation or office leadership. You will greet clients, handle calls, manage check-ins, keep the office organized, and protect confidential information.