Seasonal Client Concierge & Receptionist (Evenings/Weekends)

H&R Block, Inc.; Walker (LA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Walker, LA. This in-person role handles client check-in, scheduling, and daily office support, with potential growth into tax prep or leadership roles.

The ideal candidate brings strong client–centered communication, multitasking ability, and a detail-oriented approach to maintain a professional environment during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Confidentiality

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Walker, LA. This in-person role handles client check-in, scheduling, and daily office support, with potential growth into tax prep or leadership roles.

The ideal candidate brings strong client–centered communication, multitasking ability, and a detail-oriented approach to maintain a professional environment during tax season.