Seasonal In-Person Front Desk Specialist – Client Concierge

H&R Block, Inc.; Jena (LA); Vor Ort; USD 19.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office tasks in a tax office environment in Monroe, LA. This in-person role offers opportunities to grow into tax prep or office leadership with training and team support.

The position requires strong customer service, multitasking, and professionalism, with evenings and weekends during tax season as a possibility. Prior experience in similar roles is beneficial.

Qualifikationen

• Experience in fast-paced, client-centric environments
• Strong interpersonal and professional communication
• Ability to multitask and manage priorities
• Detail-oriented with follow-through
• Proficient with basic computer programs (MS Office, Teams, scheduling)
• Availability to work evenings and weekends during tax season

Aufgaben

• Greet clients warmly and be the first face of the office
• Answer phone calls, schedule appointments, match clients with tax professionals
• Manage client check-in and intake, scan and organize documents
• Maintain office organization and cleanliness
• Collaborate with tax professionals to ensure smooth daily operations
• Handle sensitive client information with confidentiality and care

Kenntnisse

Customer service

Communication

Multitasking

Organizational skills

Scheduling software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Jobbeschreibung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office tasks in a tax office environment in Monroe, LA. This in-person role offers opportunities to grow into tax prep or office leadership with training and team support.

The position requires strong customer service, multitasking, and professionalism, with evenings and weekends during tax season as a possibility. Prior experience in similar roles is beneficial.