Seasonal Client Services Specialist

H&R Block, Inc.; Crowley (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

In-person work

Training and development

Job summary

H&R Block, Inc. in Louisiana is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will work with tax professionals and assist with client intake and document handling.

The role emphasizes friendly client service, multitasking, and adherence to confidentiality, with potential growth into tax preparation or office leadership during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication

Multitasking

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Louisiana is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will work with tax professionals and assist with client intake and document handling.

The role emphasizes friendly client service, multitasking, and adherence to confidentiality, with potential growth into tax preparation or office leadership during tax season.