In-Office Client Experience Specialist (Receptionist)

H&R Block, Inc.; Vivian (LA); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Vivian, LA. This in-person role welcomes clients, manages scheduling, and supports daily office operations alongside tax professionals.

The position emphasizes strong interpersonal skills, multitasking, and discretion in handling confidential client information, with availability for tax-season evenings and weekends.

Formación

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities during peak periods.
• Strong organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression for the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Multitasking

Communication

Professional demeanor

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Vivian, LA. This in-person role welcomes clients, manages scheduling, and supports daily office operations alongside tax professionals.

The position emphasizes strong interpersonal skills, multitasking, and discretion in handling confidential client information, with availability for tax-season evenings and weekends.