Impactful Program Assistant - TSA Operations (Syracuse)

Transportation Security Careers; Syracuse (UT); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Syracuse, NY is seeking Program Assistants to help keep offices and airport field operations organized and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role emphasizes attention to detail, ability to handle multiple assignments, and clear communication across teams.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Ability to track deadlines and manage multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Administrative coordination

Data tracking

Scheduling

Records management

Communications

Office software

Education

General office experience

Tools

Microsoft Office

Spreadsheets

Records databases

Job description

Transportation Security Administration, Department of Homeland Security in Syracuse, NY is seeking Program Assistants to help keep offices and airport field operations organized and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role emphasizes attention to detail, ability to handle multiple assignments, and clear communication across teams.