Impactful Healthcare Admin Assistant II

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support specialist to provide comprehensive secretarial assistance to the department. You will greet patients, manage calls, prepare documents, schedule meetings and maintain files.

The role involves interaction with diverse populations, clinicians and staff in a fast-paced hospital setting. The position requires strong English communication, accuracy in documentation, and proficiency with Microsoft Office applications.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls, greets patients and visitors, and provides information within scope.
• Types and prepares correspondence, proofs materials and drafts routine letters.
• Schedules appointments and maintains calendars.
• Assists in conference and department events preparation.
• Organizes files, records and databases following procedures.
• Enters data into databases/spreadsheets and handles routine forms.
• Communicates with other departments to resolve delays or issues.
• Performs other duties as assigned by the department.

Skills

Written English

Oral English

Customer service

Teamwork

Problem solving

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking an administrative support specialist to provide comprehensive secretarial assistance to the department. You will greet patients, manage calls, prepare documents, schedule meetings and maintain files.

The role involves interaction with diverse populations, clinicians and staff in a fast-paced hospital setting. The position requires strong English communication, accuracy in documentation, and proficiency with Microsoft Office applications.