Healthcare Administrative Specialist

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative professional to support physicians in clinical, academic, and research activities. You will handle calls, schedule appointments, update demographics, assist with billing, and maintain records to ensure smooth clinical operations.

The role emphasizes accuracy, confidentiality, and teamwork in a busy health system. The position requires 1–3 years of related experience, a high school diploma or GED (associate's degree preferred), and strong

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems, including web based apps and Microsoft Office.

Responsibilities

• Answers and screens calls; greets patients and staff; provides information.
• Updates demographics, schedules appointments, and coordinates referrals.
• Handles patient records, billing tickets, and reconciles collections as needed.
• Maintains physician schedules and transcribes notes; prepares routine reports.
• Notifies and reminds patients of appointments and secures authorizations when needed.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint/Access

Job description

Beth Israel Lahey Health is seeking an administrative professional to support physicians in clinical, academic, and research activities. You will handle calls, schedule appointments, update demographics, assist with billing, and maintain records to ensure smooth clinical operations.

The role emphasizes accuracy, confidentiality, and teamwork in a busy health system. The position requires 1–3 years of related experience, a high school diploma or GED (associate's degree preferred), and strong