Healthcare Administrative Assistant – Clinician Support

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking an administrative assistant to provide support to physicians in clinical, academic, research and leadership roles. The role includes scheduling, record keeping and coordinating communications with patients and other staff.

Essential responsibilities cover answering calls, updating patient information, preparing records, managing calendars, and assisting with prescriptions and documentation in the electronic medical record system.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).
• Written and verbal communications in English; ability to work with internal and external customers.

Responsibilities

• Answers and screens telephone calls; greets and directs patients, families, visitors and staff.
• Updates patient demographic and insurance information; obtains referrals; schedules appointments.
• Prepares patient records; maintains records; liaises with other departments; handles confidential information.
• Maintains physician's calendars; types and formats correspondence; prepares materials for meetings and committees.
• Assists and supports licensed practitioners by queuing prescriptions for renewal and reviewing medication listings in the EMR.

Skills

Communication skills

Teamwork

Customer service

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Boston is seeking an administrative assistant to provide support to physicians in clinical, academic, research and leadership roles. The role includes scheduling, record keeping and coordinating communications with patients and other staff.

Essential responsibilities cover answering calls, updating patient information, preparing records, managing calendars, and assisting with prescriptions and documentation in the electronic medical record system.