Impact IT Support Associate – Windows & Mac
Movement Mortgage
Une candidature complète en une minute
Un CV et une lettre de motivation personnalisés, prêts à envoyer.
Résumé du poste
Movement Mortgage is seeking an IT support professional to triage, prioritize, and resolve end-user issues within our IT service management framework. You will communicate with customers to ensure timely case resolution and escalate where needed.
The role focuses on handling Windows-based environments and a subset of Mac systems, contributing to Movement’s broader goal of delivering reliable technology services.
Responsabilités
- Triage, prioritize, categorize, resolve, and elevate support cases through our IT service management system, with a focus on timely resolution and customer communication.
- Troubleshoot end-user hardware, software, and common technology issues across Windows and a limited number of mac
Description du poste
Movement Mortgage is seeking an IT support professional to triage, prioritize, and resolve end-user issues within our IT service management framework. You will communicate with customers to ensure timely case resolution and escalate where needed.
The role focuses on handling Windows-based environments and a subset of Mac systems, contributing to Movement’s broader goal of delivering reliable technology services.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
