Hybrid-Remote Franchise Growth Architect

Servpro Industries, LLC; Castalian Springs (TN); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Profit sharing

PTO and holidays

Parental leave

Fitness rooms (2)

Employee Assistance Program

Employee Resource Groups

Development program

Job summary

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define and advance the SERVPRO Way of franchise growth across residential and commercial segments. You will own the development of operating models, KPIs, and training to drive revenue growth across the network.

In this hybrid role based at headquarters, you will lead process improvements, collaborate with Learning, Technology, and field teams, and influence senior stakeholders to optimize referral partnerships and

Qualifications

• Minimum ten years of direct sales, sales management, and sales operations experience; restoration industry experience preferred.
• Deep CRM experience including custom workflows, integrations, and implementations.

Responsibilities

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Develop and optimize local and national business development processes; identify gaps and lead continuous improvement.
• Collaborate with Learning & Development to deliver Sales Playbooks and ensure training exposure.
• Work with Technology to ensure core processes are integrated into Salesforce and other systems.
• Develop KPIs to provide actionable insights for managers, reps, and HQ.
• Engage with OSIB and field leaders to prioritize deliverables and validate work products.
• Facilitate field engagement and communications across Servpronet, ServproTV, and events.

Skills

Process Improvement

Problem-Solving

Communication & Presentation

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Job description

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define and advance the SERVPRO Way of franchise growth across residential and commercial segments. You will own the development of operating models, KPIs, and training to drive revenue growth across the network.

In this hybrid role based at headquarters, you will lead process improvements, collaborate with Learning, Technology, and field teams, and influence senior stakeholders to optimize referral partnerships and