Franchise Growth & Operations Lead - Hybrid Remote

Servpro Industries, LLC; Goodlettsville (TN); Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Excellent health benefits including 医疗

401(k) with company match

Profit sharing plan

Paid time-off and holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Zusammenfassung

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the operating model, metrics, technology needs, and training to align HQ with franchise partners for growth and improved client outcomes.

The role emphasizes collaboration with Learning & Development and Technology teams, establishing consistent sales processes, and growing

Qualifikationen

• Bachelor’s degree or equivalent work experience required.
• Experience with CRM systems (Salesforce preferred).
• Strong communication, negotiation and presentation skills.

Aufgaben

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Collaborate to embed processes throughout training and systems for a consistent client experience.
• Develop KPIs and metrics to provide insights to managers and franchisees.
• Lead product and process improvements with field sales and HQ teams.
• Engage with OSIB and field leaders to prioritize deliverables and adoption.

Kenntnisse

Process Improvement

Problem-Solving

Communication & Presentation

Data Analysis

Time Management

Results Oriented

Adaptability

Ausbildung

Bachelor’s degree or equivalent work experience

Tools

Salesforce

CRM software

Ready Plan

Jobbeschreibung

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the operating model, metrics, technology needs, and training to align HQ with franchise partners for growth and improved client outcomes.

The role emphasizes collaboration with Learning & Development and Technology teams, establishing consistent sales processes, and growing