Franchise Growth Architect — Hybrid

Servpro Industries, LLC; White House (TN); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Excellent health benefits (medical, aff

401(k) with company match

Profit sharing plan

Generous paid time-off and holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, processes, and metrics, enabling alignment across HQ and the franchise network to drive client outcomes and revenue growth.

The position focuses on three primary efforts: local new business development, in-market client activation, and MSA development, with

Qualifications

• Minimum ten years of direct sales, sales management, and sales operations experience.
• Deep CRM expertise with custom workflows, integrations, and implementations; Salesforce preferred.
• Strong knowledge of the commercial sales cycle and client activation.
• Experience with commercial procurement processes and contracting vehicles.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and English communication.

Responsibilities

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Develop and optimize sales processes; inventory existing practices and lead improvements.
• Collaborate with Learning, Technology, and BI teams to embed processes and track metrics.
• Support three primary efforts: local new business development, national/regional client activation, and MSA development.
• Engage field sales, prioritize work, and drive adoption through channels like Servpronet and Sales Summits.
• Ensure travel up to 25% as required.

Skills

Process Improvement

Problem-Solving

Communication & Presentation

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Tableau

CRM software

Job description

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, processes, and metrics, enabling alignment across HQ and the franchise network to drive client outcomes and revenue growth.

The position focuses on three primary efforts: local new business development, in-market client activation, and MSA development, with