Franchise Growth Architect — Hybrid/Remote

Servpro Industries, LLC; Riddleton (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits plan

401(k) with company match

Profit sharing plan

Paid time-off & holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal & professional development

Job summary

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define and advance the SERVPRO Way for franchise growth across residential and commercial segments. You will shape the operating model, drive key metrics, and coordinate training to ensure a cohesive nationwide approach from HQ to franchises.

This hybrid role partners with Training, Technology and Field teams to enable consistent client outcomes and revenue growth.

Qualifications

• Minimum ten years of experience in direct sales, sales management and sales operations.
• Deep expertise with CRM systems including custom workflows and integrations; Salesforce preferred.
• Solid knowledge of navigating the commercial sales cycle and procurement processes.
• Excellent communication, negotiation and presentation skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Proficient in Microsoft Office and English communication.

Responsibilities

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Embed processes into training and systems to deliver a consistent client experience.
• Develop Sales KPIs with BI to provide actionable insights for field and HQ teams.
• Own the Stages of Development model for sales teams and governance.
• Leverage Field Sales Experts to prioritize deliverables and guide work product.
• Drive field engagement and communication through channels like Servpronet and Sales Summits.
• Handle additional responsibilities as assigned.

Skills

Process Improvement

Problem-Solving

Communication & Presentation

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Tableau

Microsoft Office

Job description

SERVPRO Industries, LLC is seeking a Franchise Business Development Specialist to define and advance the SERVPRO Way for franchise growth across residential and commercial segments. You will shape the operating model, drive key metrics, and coordinate training to ensure a cohesive nationwide approach from HQ to franchises.

This hybrid role partners with Training, Technology and Field teams to enable consistent client outcomes and revenue growth.