Hybrid Inside Sales Support — Lighting Solutions

Keystone Technologies Inc; Dallas (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary life insurance

Employer-paid group life insurance

Short-term disability

401k plan with company match

Paid time off

Philanthropic opportunities

Job summary

Keystone Technologies Inc. is seeking an Inside Sales Support Associate to drive sales, maintain crucial relationships, and safeguard the customer experience as part of the Distributor Sales Team.

The role emphasizes Light Made Easy and collaboration with internal and external stakeholders. The position requires a bachelor’s degree (business-related) and 1–2 years of inside sales experience, with strong customer service, CRM proficiency, and organizational skills.

Qualifications

• Bachelor's in Business Administration or related field preferred.
• Lighting industry experience and product knowledge required.
• 1-2 years of sales experience in similar inside sales role.
• Outstanding customer service skills with emphasis on rapid responses and clear communication.
• Proficiency in Microsoft Office (Outlook, Teams, Excel).
• Experience with CRM software and Prophet 21 preferred.
• Strong analytical and problem-solving skills.
• Demonstrated organizational skills and attention to detail.

Responsibilities

• The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers.
• This role safeguards the customer experience and promotes Keystone’s Light Made Easy promise.
• Sales analysis: analyze customer sales data to identify trends and opportunities with management.
• Outbound Phone Sales: initiating sales opportunities with both existing and new customers via outbound and inbound calls.
• Price Quoting Management: manage new price requests and maintain CRM records.
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers.
• Answer questions via email or phone regarding existing orders in a timely manner.
• Follow up on sample requests and new quotes per Keystone policies.
• Check availability on orders and stock and communicate updates to customers and internal stakeholders.
• Cross-reference other manufacturers’ part numbers to Keystone products for accurate matching.

Skills

Sales analysis

Outbound phone sales

CRM software

Analytical thinking

Customer service

Education

Bachelor's in Business Administration or related field

Tools

CRM software

Prophet 21

Job description

Keystone Technologies Inc. is seeking an Inside Sales Support Associate to drive sales, maintain crucial relationships, and safeguard the customer experience as part of the Distributor Sales Team.

The role emphasizes Light Made Easy and collaboration with internal and external stakeholders. The position requires a bachelor’s degree (business-related) and 1–2 years of inside sales experience, with strong customer service, CRM proficiency, and organizational skills.