Hybrid/Remote Lighting Inside Sales Specialist

Keystone Technologies Inc

Austin (TX)

Remote

USD 42,000 - 68,000

Full time

4 days ago

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Benefits offered by this job

Medical

Dental

Vision

Voluntary life insurance

Employer-paid group life insurance

Short-term disability

401k with company match

Paid time off

Philanthropic opportunities

Job summary

Keystone Technologies Inc. is seeking an Inside Sales Support Associate to work with the Distributor Sales Team, driving sales and maintaining crucial relationships with customers and internal partners. You will safeguard the customer experience and promote the Light Made Easy promise.

Ideal candidates have 1–2 years in inside sales, lighting industry knowledge, and a strong customer service mindset. This remote-friendly role supports a hybrid onboarding path for onboarding at the headquarters

Qualifications

Bachelor's in Business Administration or related field preferred.
Lighting industry experience and product knowledge required.
1–2 years of sales experience in similar inside sales role.
Outstanding customer service skills with rapid responses and clear communication.
Proficiency in Microsoft Office (Outlook, Teams, Excel).
Experience with CRM software and Prophet 21 preferred.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Ability to perform in a time-sensitive environment.

Responsibilities

Sales analysis: analyze customer sales data to identify sales trends and opportunities with management.
Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls.
Price Quoting Management: managing new price requests and working within CRM software to maintain records of all customer information and pricing.
Serve as liaison between our Sales Agencies, Distributors & Territory Managers.
Answer questions via email or phone regarding existing orders in a timely manner.
Follow up on sample requests and new quotes in a timely manner in line with Keystone policies.
Check availability on orders and stock and communicate to customers and internal stakeholders.
Cross-reference other manufacturers’ part numbers to Keystone products, ensuring accurate product matching.