Hybrid Inside Sales Support – Lighting Industry Expert

keystonetech; Miami (FL); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Keystone Technologies in Miami, FL, is seeking an Inside Sales Support Associate to drive sales and maintain crucial relationships with distributors, sales reps, and customers. You will support the Distributor Sales Team and uphold Keystone’s Light Made Easy promise.

This role requires 1–2 years of inside sales experience, a Bachelor’s in Business Administration or related field, and lighting industry knowledge. Proficiency in MS Office, CRM systems, and accuracy are essential for success.

Qualifications

• Bachelor's in Business Administration or related field preferred.
• Lighting industry experience and product knowledge required.
• 1–2 years of inside sales experience.
• Excellent customer service and responsive communication.
• Proficient with MS Office, CRM software, and Prophet 21 preferred.

Responsibilities

• Analyze sales data to identify trends and opportunities.
• Conduct outbound and inbound sales calls to customers.
• Manage price quotes and maintain CRM records.
• Coordinate between Sales Agencies, Distributors and Territory Managers.
• Respond to emails or phone inquiries about orders promptly.
• Follow up on quotes and samples in a timely manner.
• Check order availability and stock and communicate with stakeholders.
• Cross-reference rival part numbers for product matching.

Skills

Customer service

Verbal communication

Team player

Organizational skills

Time management

Education

Bachelor's in Business Administration

Lighting industry knowledge

Tools

Microsoft Office

Outlook

Excel

CRM software

Prophet 21

Job description

Keystone Technologies in Miami, FL, is seeking an Inside Sales Support Associate to drive sales and maintain crucial relationships with distributors, sales reps, and customers. You will support the Distributor Sales Team and uphold Keystone’s Light Made Easy promise.

This role requires 1–2 years of inside sales experience, a Bachelor’s in Business Administration or related field, and lighting industry knowledge. Proficiency in MS Office, CRM systems, and accuracy are essential for success.