Hybrid Inside Sales Associate — Lighting Solutions

keystonetech; Columbus (OH); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Keystone Technologies is seeking an Inside Sales Associate to support the Sales Team by managing quote opportunities, answering inquiries, and building strong customer relationships in a fast-paced lighting environment.

The role requires lighting industry knowledge or the ability to learn quickly, with a hybrid model for local candidates and remote options for others. Onboarding at the Lansdale, PA headquarters is included in the first week.

Qualifications

• Bachelor's in business administration or related field preferred.
• 1–2 years of sales experience in similar inside sales role.
• Lighting industry experience and product knowledge preferred for Hybrid; lighting industry experience and product knowledge required for Remote.

Responsibilities

• Analyze customer sales data to identify sales trends and opportunities.
• Collaborate with the Sales Support Specialist, Territory Managers, and the Director of Sales Operations to monitor inventory levels, validate material allocation, and proactively support future project demands and order fulfillment.
• Cross-reference lighting manufacturers' part numbers to Keystone products, ensuring accurate specification matching, competitive replacements, and effective support for customers, distributors, and sales teams.
• Create and manage opportunities in the CRM.
• Maintain project visibility through management and reporting tools (Excel & CRM) to track status, timelines, and on-time delivery.
• Oversee pipeline opportunities to ensure they are closed properly.
• Receive and process customer purchase orders, allocating material appropriately while verifying inventory accuracy.
• Build rapport and develop long‑term relationships with customers to drive product demand.
• Assist the team in processing time‑sensitive purchase orders.
• Other duties as assigned.

Skills

Sales experience

Customer service

Analytical skills

Time management

CRM knowledge

Excel

Word

Education

Bachelor's in business administration

Tools

Prophet 21

CRM software

Job description

Keystone Technologies is seeking an Inside Sales Associate to support the Sales Team by managing quote opportunities, answering inquiries, and building strong customer relationships in a fast-paced lighting environment.

The role requires lighting industry knowledge or the ability to learn quickly, with a hybrid model for local candidates and remote options for others. Onboarding at the Lansdale, PA headquarters is included in the first week.