Lighting Inside Sales Support — Hybrid/Remote

keystonetech; Atlanta (GA); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary life insurance

Employer-paid group life insurance

Short-term disability

401k with company match

Paid time off

Philanthropic opportunities

Job summary

Keystone Technologies is seeking an Inside Sales Support Associate to join our team. Local candidates within 50 miles will work onsite Tuesday through Thursday under a hybrid schedule; others may qualify for remote work with onboarding at our Lansdale, PA headquarters.

The role focuses on sales support, price quoting, and customer relations, requiring lighting industry experience and strong communication skills.

Qualifications

• Bachelor's in Business Administration or related field preferred.
• Lighting industry experience and product knowledge required.
• 1-2 years of sales experience in similar inside sales role.
• Outstanding customer service skills with rapid responses and clear communication.
• Proficiency in Microsoft Office (Outlook, Teams, Excel).
• Experience with CRM software and Prophet 21 preferred.
• Strong analytical and problem-solving skills.
• Demonstrated organizational skills and attention to detail.
• Ability to perform time-sensitive work environment.
• Comfortable with phone interactions and strong verbal communication.
• Work well independently or on a team.
• Commitment to company Core Values.

Responsibilities

• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management.
• Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and inbound calls.
• Price Quoting Management: managing new price requests and working within CRM to maintain clean records of all customer information and pricing.
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers.
• Answer questions via email or phone regarding existing orders in a timely manner.
• Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies.
• Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner.
• Cross-reference other manufacturers’ part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions.

Skills

Customer service

Verbal communication

Time management

Organization

Teamwork

Analytical skills

Problem solving

Education

Bachelor's in Business Administration or related field

Tools

CRM software

Prophet 21

Microsoft Office

Job description

Keystone Technologies is seeking an Inside Sales Support Associate to join our team. Local candidates within 50 miles will work onsite Tuesday through Thursday under a hybrid schedule; others may qualify for remote work with onboarding at our Lansdale, PA headquarters.

The role focuses on sales support, price quoting, and customer relations, requiring lighting industry experience and strong communication skills.