Hybrid Administrative Assistant - Scheduling & Claims Support

Kelly; Tucson (AZ); Hybrid; USD 22,000 - 26,000; Full time

Job summary

Kelly is seeking an Administrative Assistant in Tucson, AZ with hybrid potential after training. The role supports switchboard operations, scheduling, and general office tasks.

The position requires strong customer service, front desk experience, and basic computer skills, with standard M–F hours and a training period that may lead to a hybrid work arrangement. Local candidates preferred.

Qualifications

• Strong customer service (internal/external).
• Front desk and scheduling experience.
• Computer skills required.

Responsibilities

• Operate switchboard and communication systems: answer, direct, and transfer incoming calls
• Manage visitor check-ins, perform administrative tasks, maintain records, handle emergency calls, monitor alarms
• Manage paging systems, sort mail, provide basic customer service
• Locate specialized doctors for claimants, schedule consultative exams, print and mail/fax CE paperwork
• Respond to inquiries regarding claim status or transportation assistance, contact claimants about appointments and pending paperwork
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports and status information
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Skills

Customer service

Front desk

Scheduling

Tools

Computer skills

Job description

Kelly is seeking an Administrative Assistant in Tucson, AZ with hybrid potential after training. The role supports switchboard operations, scheduling, and general office tasks.

The position requires strong customer service, front desk experience, and basic computer skills, with standard M–F hours and a training period that may lead to a hybrid work arrangement. Local candidates preferred.