Administrative & Scheduling Specialist — Hybrid Role

TEEMA Solutions Group; Phoenix (AZ); Hybrid; USD 30,000 - 45,000; Full time

Job summary

A professional staffing agency in Phoenix, Arizona, seeks a switchboard operator responsible for managing communications, scheduling examinations, and assisting claim adjudicators. This role involves operating call systems, handling inquiries from claimants, and conducting case development analysis. There is potential for hybrid work after training. Candidates should be adaptable and capable of multitasking, ensuring all responsibilities are completed effectively.

Responsibilities

• Operate communication systems to manage incoming calls and direct to correct departments.
• Handle emergency calls, monitor alarms, and perform paging duties.
• Schedule consultative examinations and follow up with claimants.
• Respond to inquiries from claimants and vendors regarding claim status.
• Assist claim adjudicators by contacting claimants and medical sources.
• Ensure daily assignments are tracked and completed.
• Conduct analysis and judgment for case development activities.

Job description

A professional staffing agency in Phoenix, Arizona, seeks a switchboard operator responsible for managing communications, scheduling examinations, and assisting claim adjudicators. This role involves operating call systems, handling inquiries from claimants, and conducting case development analysis. There is potential for hybrid work after training. Candidates should be adaptable and capable of multitasking, ensuring all responsibilities are completed effectively.