Administrative Assistant / Receptionist

Kelly Services; Phoenix (AZ); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid work after training

Job summary

Kelly Services in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to provide front-desk, switchboard, scheduling, and administrative support. The role involves assisting with claimant inquiries and case development in a 6-month term with hybrid potential after training.

The position offers a starting pay of $16.72 per hour plus benefits. Local candidates only; must specify current location on resume. Training is provided, with background checks required.

Qualifications

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Responsibilities

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Skills

Customer service

Front-desk

Scheduling

Computer skills

Bilingual skills

Job description

Administrative Assistant/ Receptionist - Phoenix, AZ

Pay Rate: Starts at $16.72 /Hr. + SoAZ great benefits

M-F, 8-5 (Hybrid potential after training)

Local Candidates Only: Must specify current location on resume

Term: 6 months (Temp - Hire)

An intensive internal background check is required and may take up to one month to complete.

About the Job

Provide front-desk, switchboard, scheduling, and administrative support while assisting with claimant inquiries and case development.

Duties/Responsibilities

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Required Qualifications

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Preferred Qualifications

• Bilingual skills.

Additional Information

An intensive internal background check is required and may take up to one month to complete.

Why Kelly?

Fair pay, strong benefits, local assignments, and opportunities for growth.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly.

You are looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life - just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Aff...