Administrative Assistant - potential Hybrid

Kelly; Tucson (AZ); Hybrid; USD 22,000 - 26,000; Full time

Job summary

Kelly is seeking an Administrative Assistant in Tucson, AZ with hybrid potential after training. The role supports switchboard operations, scheduling, and general office tasks.

The position requires strong customer service, front desk experience, and basic computer skills, with standard M–F hours and a training period that may lead to a hybrid work arrangement. Local candidates preferred.

Qualifications

• Strong customer service (internal/external).
• Front desk and scheduling experience.
• Computer skills required.

Responsibilities

• Operate switchboard and communication systems: answer, direct, and transfer incoming calls
• Manage visitor check-ins, perform administrative tasks, maintain records, handle emergency calls, monitor alarms
• Manage paging systems, sort mail, provide basic customer service
• Locate specialized doctors for claimants, schedule consultative exams, print and mail/fax CE paperwork
• Respond to inquiries regarding claim status or transportation assistance, contact claimants about appointments and pending paperwork
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports and status information
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Skills

Customer service

Front desk

Scheduling

Tools

Computer skills

Job description

(Hybrid potential after training)

Must specify current location on resume
An

Administrative Assistant – potential Hybrid | Tucson, AZ
Pay Rate: $16.72/Hr. + SoAZ great benefits
M–F, 8–5 (Hybrid potential after training)
Local Candidates Only: Must specify current location on resume
An Intense Internal background check will be done for this position, the internal background check can take up to a month for it to come back.

Duties/Responsibilities

• Operate switchboard and communication systems: answer, direct, and transfer incoming calls
• Manage visitor check-ins, perform administrative tasks, maintain records, handle emergency calls, monitor alarms
• Manage paging systems, sort mail, provide basic customer service
• Locate specialized doctors for claimants, schedule consultative exams, print and mail/fax CE paperwork
• Respond to inquiries regarding claim status or transportation assistance, contact claimants about appointments and pending paperwork
• Work with doctors, hospitals, attorneys, and other sources to facilitate follow-up reports and status information
• Assist claim adjudicators by contacting claimants, attorney representatives, medical sources as directed
• Track and complete daily assignments
• Conduct case development activities requiring analysis and judgment

Required Qualifications

• Strong customer service (internal/external)
• Front desk and scheduling experience
• Computer skills

Preferred Experience/Certifications

• Bilingual skills

Additional Notes

• Intense internal background check required; may take up to a month
• Hybrid potential after training

Why Kelly?

Fair pay, strong benefits, local assignments, and opportunities for growth.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.