Hybrid Administrative & Front Desk Coordinator

Kelly Services; Phoenix (AZ); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid work after training

Job summary

Kelly Services in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to provide front-desk, switchboard, scheduling, and administrative support. The role involves assisting with claimant inquiries and case development in a 6-month term with hybrid potential after training.

The position offers a starting pay of $16.72 per hour plus benefits. Local candidates only; must specify current location on resume. Training is provided, with background checks required.

Qualifications

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Responsibilities

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Skills

Customer service

Front-desk

Scheduling

Computer skills

Bilingual skills

Job description

Kelly Services in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to provide front-desk, switchboard, scheduling, and administrative support. The role involves assisting with claimant inquiries and case development in a 6-month term with hybrid potential after training.

The position offers a starting pay of $16.72 per hour plus benefits. Local candidates only; must specify current location on resume. Training is provided, with background checks required.