Human Services Assistant I — Client Support & Admin

Virginia-Department-of-Social-Service; Jonesville (VA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Virginia Department of Social Services is seeking an entry-level Human Services Assistant I to perform routine administrative tasks supporting agency clients under close supervision. The role follows established guidelines, policies, and procedures and serves as a base for more technical tasks in higher levels.

Responsibilities include interviewing clients, processing applications, maintaining records, and assisting with daily operations.

Qualifikationen

• Administrative and clerical procedures and systems knowledge; basic math including percent and ratio; familiarity with state computer programs.
• Experience with word processing, filing, records management and office forms.
• Ability to read and comprehend simple documents and write simple correspondence.
• Demonstrated ability to work with clients, co-workers and the public.

Aufgaben

• Interviews clients and takes applications for services or benefits.
• Documents files, inputs data, prepares and maintains records.
• Prepares periodic, special and other reports.
• Verifies complex reports for accuracy and completeness.
• Prepares case files and inquiries; handles routine communications via mail/phone.

Kenntnisse

Office equipment

Word processing

Spreadsheets

Graphics

File maintenance

Ausbildung

High school diploma with related experience

Tools

Calculator

FAX/Copier

Word processing software

Spreadsheet software

Graphics software

Jobbeschreibung

Virginia Department of Social Services is seeking an entry-level Human Services Assistant I to perform routine administrative tasks supporting agency clients under close supervision. The role follows established guidelines, policies, and procedures and serves as a base for more technical tasks in higher levels.

Responsibilities include interviewing clients, processing applications, maintaining records, and assisting with daily operations.