Human Services Administrative Specialist III

Virginia Department of Social Services; Harrisonburg (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Virginia Department of Social Services is seeking a Human Services Assistant III to provide administrative/clerical support for Family Services Specialists. Responsibilities include transcription, data entry in OASIS, and client communications.

The role requires strong organizational skills, familiarity with DSS systems and the ability to research and prepare documents for case files.

Qualifications

• High school diploma with post-secondary coursework in office or business administration, accounting, computer science or related field; clerical experience.
• Experience with DSS computer systems such as OASIS, Spider, VACMS.
• Strong math, accounting, grammar and data-entry abilities.

Responsibilities

• Support Family Services Specialists in CPS, APS and Foster Care.
• Communicate effectively with program participants in writing and verbally.
• Research client information and verify data across databases.
• Provide information to clients via phone and email.
• Process forms and prepare documentation using agency systems.

Skills

Customer service

Data entry

Transcription

Typing

File management

Communication skills

Education

High school diploma + coursework in office/business administration

Tools

OASIS

Spider

VACMS

Word processing

Spreadsheets

Job description

Virginia Department of Social Services is seeking a Human Services Assistant III to provide administrative/clerical support for Family Services Specialists. Responsibilities include transcription, data entry in OASIS, and client communications.

The role requires strong organizational skills, familiarity with DSS systems and the ability to research and prepare documents for case files.