HRIS Timekeeper & Payroll Systems SME

Ryder System, Inc.; United States; Remote; USD 33,000 - 37,000; Full time

Job summary

Ryder System, Inc. seeks a Timekeeping SME to serve as the expert for our timekeeping system(s). You will bridge users, HR, and Payroll to ensure accurate time data and timely payroll processing.

You will audit usage, coordinate system improvements, train staff, grant access, and maintain training materials while collaborating with stakeholders to resolve issues and ensure regulatory compliance.

Qualifications

• Associate degree or equivalent in HR, business, or IT field.
• 1 year or more experience with timekeeping systems is a plus.
• 2+ years in HR practices and policies.
• Understanding of HR role and its business impact.
• Ability to train and influence system users.
• Knowledge of timekeeping–payroll interrelationships.
• Awareness of US, CBAs, and regulatory compliance rules.

Responsibilities

• Provide proactive support to employees and managers navigating timekeeping systems.
• Audit timekeeping usage for policy and regulatory compliance.
• Collaborate with HR and Payroll on process updates and issues.
• Update and distribute training materials for system changes.
• Ensure timely access for new users and role transitions.
• Set up proxies to maintain uninterrupted service during absences.
• Escalate complex issues to appropriate stakeholders or vendors.
• Collect data and perform diagnostics before escalation.
• Run periodic reports to detect data discrepancies and anomalies.
• Maintain a centralized knowledge repository (QRGs, FAQs).
• Perform other duties as assigned.

Skills

Communication

Relationship building

Independence

Adaptability

Multitasking

Attention to detail

Education

Associate’s Degree in HR, General Business, Computer Systems, or similar

Tools

Workday

ServiceNow

MS Office Suite

Job description

Ryder System, Inc. seeks a Timekeeping SME to serve as the expert for our timekeeping system(s). You will bridge users, HR, and Payroll to ensure accurate time data and timely payroll processing.

You will audit usage, coordinate system improvements, train staff, grant access, and maintain training materials while collaborating with stakeholders to resolve issues and ensure regulatory compliance.