HR Operations Specialist — Process & Coaching

EY; Charlotte (NC); Remote; USD 41,000 - 65,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off (vacation)

Flexible vacation policy

Job summary

EY is seeking an Operations Coordinator to process and review complex HR transactions within the Talent Enablement Center (TEC), with limited supervision. The role includes coaching less experienced colleagues and ensuring adherence to established HR policies.

The successful candidate will work across EY’s HR TEC ecosystem to deliver accurate, timely results. This position emphasizes proactive problem-solving, customer-facing inquiries, and collaboration with EY Recruiting and Talent Team to

Qualifications

• Knowledge of recruitment processes and ability to coach less experienced team members.
• Curious mindset with a drive to learn and improve HR processes.
• Strong communication and problem-solving skills within HR TEC policies.

Responsibilities

• Respond to internal and external customer needs and inquiries by analyzing activity and taking appropriate actions.
• Use judgment and follow guidelines; prioritize tasks and propose solutions for barriers to leadership.

Skills

Recruitment ownership

Process improvement

Curiosity & learning

Education

High school diploma or equivalent

Job description

EY is seeking an Operations Coordinator to process and review complex HR transactions within the Talent Enablement Center (TEC), with limited supervision. The role includes coaching less experienced colleagues and ensuring adherence to established HR policies.

The successful candidate will work across EY’s HR TEC ecosystem to deliver accurate, timely results. This position emphasizes proactive problem-solving, customer-facing inquiries, and collaboration with EY Recruiting and Talent Team to