HR Operations Coordinator - Process Improvement & Coaching

EY; Charleston (WV); A distancia; USD 42.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Descripción de la vacante

EY is hiring an Operations Coordinator to process and review complex HR transactions within the Talent Enablement Center. The role includes coaching less experienced colleagues and ensuring adherence to established TEC policies with limited supervision.

Key duties involve collaborating with EY Recruiting and Talent teams, escalating discrepancies, generating reports, and maintaining production and quality standards. This position supports a nationwide HR function within EY.

Formación

• High school diploma or equivalent work experience.
• Approximately 1–3 years related experience preferred.
• Ability to research, analyze, interpret, and document transactions with minimal supervision, following TEC procedures.
• Understands customer expectations and delivers service that meets department guidelines.
• Effective verbal and written communication skills.
• Anticipate clients’ needs and resolve issues impacting service delivery.

Responsabilidades

• Respond to internal and external customer needs and inquiries to reach resolution, including non-routine inquiries.
• Use judgment to apply guidelines; prioritize assignments and propose solutions for barriers to leadership.

Conocimientos

Recruitment processes

Communication skills

Analytical thinking

Educación

High school diploma or equivalent

Descripción del empleo

EY is hiring an Operations Coordinator to process and review complex HR transactions within the Talent Enablement Center. The role includes coaching less experienced colleagues and ensuring adherence to established TEC policies with limited supervision.

Key duties involve collaborating with EY Recruiting and Talent teams, escalating discrepancies, generating reports, and maintaining production and quality standards. This position supports a nationwide HR function within EY.