HR Operations Specialist — Process & Coaching

EY; Baltimore (MD); Remote; USD 42,000 - 82,000; Full time

Job summary

EY is seeking an Operations Coordinator within the Human Resources Talent Enablement Center to handle complex HR transactions with limited supervision. The role emphasizes coaching less experienced team members, high accuracy, and proactive communication with EY Recruiting and Talent teams.

Responsibilities include processing HR transactions, reconciling data, and meeting production standards. EY offers a comprehensive compensation package and a flexible vacation policy, with opportunities

Qualifications

• To qualify for the role you must have a high school diploma or equivalent work experience.
• Approximately 1–3 years related experience preferred.
• Ability to research, analyze, interpret, and document transactions with minimal supervision.
• Delivers service that meets customer needs within department guidelines.
• Effective verbal and written communication skills.
• Anticipate clients’ needs and resolve issues impacting quality service.

Responsibilities

• Respond to internal and external customer needs and inquiries by analyzing activity and taking appropriate actions.
• Apply judgment and guidance to commitments and priorities; identify barriers and propose solutions.

Skills

Customer service

Communication skills

Research and analysis

Problem solving

Time management

Education

High school diploma or equivalent

Job description

EY is seeking an Operations Coordinator within the Human Resources Talent Enablement Center to handle complex HR transactions with limited supervision. The role emphasizes coaching less experienced team members, high accuracy, and proactive communication with EY Recruiting and Talent teams.

Responsibilities include processing HR transactions, reconciling data, and meeting production standards. EY offers a comprehensive compensation package and a flexible vacation policy, with opportunities