HR Operations Analyst: Process Excellence & Insights

CrowdStrike Inc.; Redmond (WA); On-site; USD 86,000 - 135,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation days

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike, Inc. in the United States is seeking an HR Operations Analyst to drive operational excellence within our HR Shared Services, focusing on process, system, and knowledge design across global time zones.

The role requires hands-on experience with Workday and ServiceNow, strong analytical skills, and a mindset for simplification, scalability, accuracy, and productivity. You will lead end-to-end improvements and govern knowledge content.

Qualifications

• 4–7 years in HR operations or transformation roles.
• Experience leading process improvement initiatives.
• Familiarity with Lean/Six Sigma methodologies.
• Proven track record of enterprise-level process transformation and governance.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Lead end-to-end operational excellence initiatives from discovery through implementation.
• Drive measurable business outcomes through process, service, and operational improvements.
• Independently manage stakeholder relationships and cross-functional collaboration.
• Utilize data, insights, and stakeholder feedback to inform decision-making.
• Influence decisions and drive alignment across teams.
• Ensure sustainability through governance, documentation, and adoption planning.

Skills

Process redesign

Data analysis

KPI design

Systems thinking

Change management

Stakeholder management

Project management

Attention to detail

M&A integration

Tools

Workday

ServiceNow

Job description

CrowdStrike, Inc. in the United States is seeking an HR Operations Analyst to drive operational excellence within our HR Shared Services, focusing on process, system, and knowledge design across global time zones.

The role requires hands-on experience with Workday and ServiceNow, strong analytical skills, and a mindset for simplification, scalability, accuracy, and productivity. You will lead end-to-end improvements and govern knowledge content.