Global HR Operations Excellence Analyst

CrowdStrike Inc.; Austin (TX); Presencial; USD 86 000 - 135 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Market-leading compensation

Wellness programs

Paid parental leave

Resumo da oferta

CrowdStrike, Inc. is seeking an HR Operations Analyst to drive operational excellence within the HR Shared Services organization. You will own end-to-end process and system design, optimize service delivery, and enhance the employee experience across our global footprint.

The role requires strong Workday/ServiceNow expertise, data-driven decision making, and governance discipline. You will support M&A activities, content creation, and knowledge management for scalable HR programs.

Qualificações

• 4–7 years in HR operations or transformation roles.
• Experience leading process improvement initiatives.
• Familiarity with Lean/Six Sigma methodologies.
• Proven track record of enterprise-level process transformation and governance.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and drive business outcomes.

Responsabilidades

• Own end-to-end process, system, and knowledge design.
• Lead end-to-end operational excellence initiatives from discovery through implementation.
• Drive measurable business outcomes through process, service, and operational improvements.
• Independently manage stakeholder relationships and cross-functional collaboration.
• Utilize data, insights, and stakeholder feedback to inform decision-making.
• Influence decisions and drive alignment across teams.
• Ensure sustainability through governance, documentation, and adoption planning.
• Serve as a subject matter expert within assigned areas.
• Own the development of knowledge content and KBAs for program launches and policy updates.
• Lead requirements gathering and documentation for new processes and systems.
• Define testing strategy and lead UAT prior to go-live.
• Coordinate with HRIT and Product teams for rollout readiness.
• Produce performance insights and governance-ready reports.

Conhecimentos

End-to-end process redesign

Advanced data analysis & KPI design

Systems thinking

Change management

Stakeholder management

Complex project management

Attention to detail

M&A integration knowledge

Descrição da oferta de emprego

CrowdStrike, Inc. is seeking an HR Operations Analyst to drive operational excellence within the HR Shared Services organization. You will own end-to-end process and system design, optimize service delivery, and enhance the employee experience across our global footprint.

The role requires strong Workday/ServiceNow expertise, data-driven decision making, and governance discipline. You will support M&A activities, content creation, and knowledge management for scalable HR programs.