Housing Case Manager - End Homelessness & Restore Lives

Roof Above Inc; Charlotte (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Roof Above in Charlotte, NC seeks a skilled Case Manager to help chronically homeless individuals obtain stable housing through evidence-based services.

You will visit tenants’ homes, coordinate with health and social supports, and work with landlords to ensure timely rent payments.

The role requires a degree in human services (or equivalent experience), a valid driver's license, and strong crisis management and communication skills.

Qualifications

• Bachelor’s or Master’s degree in a human services field or commensurate experience.
• Minimum of three years case management experience with adults who experienced chronic homelessness, etc.
• Experience with harm reduction principles and motivational interviewing.
• Knowledge of Charlotte Mecklenburg service systems.
• Ability to work independently and with clients, service providers and landlords.
• Valid driver’s license and safe driving record.
• Strong verbal and written communication and computer proficiency.

Responsibilities

• Provide case management services to help participants transition from chronic homelessness to housing.
• Manage a caseload of approximately 24 individuals.
• Conduct visits with participants several times a week and provide evidence-based treatment services.
• Assist clients with interactions with landlords and neighbors and with rent payments.
• Maintain records and coordinate with health and social services.

Skills

Case management

Harm reduction

Motivational interviewing

Crisis management

Communication

Driver’s license

Problem-solving

Tenant/landlord liaison

Education

Bachelor’s or Master’s in human services

Tools

NC HMIS

Microsoft Office

Job description

Roof Above in Charlotte, NC seeks a skilled Case Manager to help chronically homeless individuals obtain stable housing through evidence-based services.

You will visit tenants’ homes, coordinate with health and social supports, and work with landlords to ensure timely rent payments.

The role requires a degree in human services (or equivalent experience), a valid driver's license, and strong crisis management and communication skills.