Hotel General Manager: Guest Experience Leader

Extended Stay America; Mobile (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay!

Medical Insurance

Dental Insurance

401(k) Savings Plan

Paid Time Off

Employee Recognition Programs

Job summary

Extended Stay America is looking for a General Manager in Mobile, Alabama, responsible for leading hotel operations and ensuring guest satisfaction. This role involves achieving financial goals, promoting a positive work environment, and maintaining brand standards at the property.

The ideal candidate has at least three years of hospitality management experience, excellent customer service skills, and the ability to train and manage staff effectively. Benefits include competitive wages, medical insurance, and a 401(k) savings plan.

Qualifications

• Minimum three years related hospitality management experience required.
• Must have valid driver's license and pass motor vehicle check.
• Conversational or proficient in Spanish preferred.

Responsibilities

• Ensure guest satisfaction targets are met.
• Lead property associates to maintain high standards.
• Manage hiring, onboarding, and training processes.

Skills

Hospitality management experience

Customer experience

Team management

Conversational Spanish

Organizational skills

Education

2-year degree

Tools

Basic computer skills

Job description

Extended Stay America is looking for a General Manager in Mobile, Alabama, responsible for leading hotel operations and ensuring guest satisfaction. This role involves achieving financial goals, promoting a positive work environment, and maintaining brand standards at the property.

The ideal candidate has at least three years of hospitality management experience, excellent customer service skills, and the ability to train and manage staff effectively. Benefits include competitive wages, medical insurance, and a 401(k) savings plan.