Hotel General Manager — Guest Experience & Team Leader

Extended-Stay-Hotel; Mobile (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

Extended-Stay-Hotel in Mobile, AL seeks an experienced General Manager to lead daily hotel operations and drive guest satisfaction, associate engagement and financial performance. You will oversee front desk, housekeeping, and food & beverage while upholding brand standards and ESA policies.

You will recruit and develop leadership, coach teams, manage budgets, and collaborate with district leadership to maximize revenue and guest loyalty. Travel within the district may be required.

Qualifications

• Minimum three years of hospitality management experience.
• Valid driver's license and background checks required.
• Strong leadership, communication and guest service skills.

Responsibilities

• Promote guest satisfaction and resolve issues promptly.
• Ensure rooms and public areas meet brand standards.
• Lead daily meetings and coach staff on performance.
• Oversee recruitment, onboarding and training.
• Control labor and operating costs within budget.

Skills

English fluency

Written communication

Public speaking

Professional communication

Spanish helpful

Education

Two-year degree preferred

Job description

Extended-Stay-Hotel in Mobile, AL seeks an experienced General Manager to lead daily hotel operations and drive guest satisfaction, associate engagement and financial performance. You will oversee front desk, housekeeping, and food & beverage while upholding brand standards and ESA policies.

You will recruit and develop leadership, coach teams, manage budgets, and collaborate with district leadership to maximize revenue and guest loyalty. Travel within the district may be required.