Hotel General Manager – Guest Experience Leader

ESA Management, LLC; Columbia Township (MO); Sur place; USD 58 000 - 60 000; Plein temps

Avantages offerts par ce poste

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Vision Insurance

Health Care and Dependent Care FSA

Employer Paid Basic Life and AD&D

Employer Paid Long Term Disability

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program discounts

Résumé du poste

ESA Management, LLC operates Extended Stay America properties in the United States and seeks a hospitality operations leader. You will oversee guest experience, staff performance, and brand standard adherence to meet financial goals.

You will recruit, train, and guide associates, drive guest satisfaction, and partner with district leadership to ensure safe, clean, and efficient hotel operations while maintaining a positive work environment.

Qualifications

• Minimum three years related hospitality management experience.
• Customer experience required.
• Valid driver's license and pass motor vehicle check.

Responsabilités

• Oversee hotel operations and guest satisfaction targets.
• Lead and develop associates to meet brand standards.
• Ensure rooms meet cleanliness standards and inventory management.
• Collaborate with district management to improve performance.

Connaissances

Hospitality management

Customer service

Staff management

Spanish language ability

Formation

Associate degree

Outils

MS Office

Description du poste

ESA Management, LLC operates Extended Stay America properties in the United States and seeks a hospitality operations leader. You will oversee guest experience, staff performance, and brand standard adherence to meet financial goals.

You will recruit, train, and guide associates, drive guest satisfaction, and partner with district leadership to ensure safe, clean, and efficient hotel operations while maintaining a positive work environment.