Hospitality Shift Leader: Train, Lead & Delight Guests

Capstone Group; Chillicothe (IL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Medical insurance

Referral bonus

Employee discounts

Free meals while working

Paid time off

Tuition reimbursement

Descripción de la vacante

Capstone Restaurant Group is seeking a dedicated Shift Leader in the United States to assist management and ensure the restaurant operates according to business plans. You will supervise Team Members, maintain hospitality standards, and help drive guest satisfaction.

The role emphasizes leadership, teamwork, and adherence to safety and sanitation policies, with responsibilities across scheduling, training, and daily operations in a fast-paced environment.

Formación

• Must be at least 18 years old.
• Must be willing to work flexible hours, including opening/closing shifts.
• Must have reliable transportation and method of communication with restaurant.

Responsabilidades

• Provide outstanding hospitality service and exceed guest needs.
• Monitor operations to anticipate problems and take immediate corrective action.
• Enforce quality, service, and cleanliness standards; manage staffing and labor costs.
• Train and supervise team members; support sales and profit goals.
• Plan and execute daily operational routines during shifts.
• Maintain professional appearance and ensure safety and sanitation protocols.

Conocimientos

Communication

Leadership

Interpersonal skills

Descripción del empleo

Capstone Restaurant Group is seeking a dedicated Shift Leader in the United States to assist management and ensure the restaurant operates according to business plans. You will supervise Team Members, maintain hospitality standards, and help drive guest satisfaction.

The role emphasizes leadership, teamwork, and adherence to safety and sanitation policies, with responsibilities across scheduling, training, and daily operations in a fast-paced environment.