Shift Leader – Hospitality Ops & People Leader

Capstone Group; Quincy (IL); Presencial; USD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Medical insurance

Team member referral bonus

Team member discounts with financing

Free meals while working

Paid time off

Tuition reimbursement

Descripción de la vacante

Capstone Restaurant Group is seeking a Shift Leader to assist the management team in delivering outstanding hospitality. You will help supervise team members, ensure compliance with standards, and support daily operations to drive guest satisfaction.

The role emphasizes teamwork, integrity, and accountability in a fast-paced environment. Competitive wages and a comprehensive benefits package are among the highlights of this opportunity.

Formación

• Must be 18 years or older.
• Willing to work flexible hours, including opening and closing shifts.
• Reliable transportation and communication with the restaurant.

Responsabilidades

• Assist management to ensure hospitality and guest satisfaction.
• Monitor operations and staffing levels during shifts.
• Enforce quality, service, and cleanliness standards.
• Train and supervise team members as directed by management.
• Support efforts to maximize sales and control costs.
• Plan, organize, and execute operational routines during your shift.
• Maintain professional appearance and adhere to HR, sanitation, and safety policies.

Conocimientos

Communication

Leadership

Interpersonal skills

Customer service

Descripción del empleo

Capstone Restaurant Group is seeking a Shift Leader to assist the management team in delivering outstanding hospitality. You will help supervise team members, ensure compliance with standards, and support daily operations to drive guest satisfaction.

The role emphasizes teamwork, integrity, and accountability in a fast-paced environment. Competitive wages and a comprehensive benefits package are among the highlights of this opportunity.