Hospitality-Driven Relationship Banker

Next Frontier Capital; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase welcomes customers into our branches and delivers personalized banking solutions with a hospitable, confident approach. As an Associate Relationship Banker, you will greet clients, build trust, and connect them with experts to address financial needs using Chase tools and digital solutions.

The role emphasizes high service standards, ongoing training, and a strong commitment to diversity and regulatory compliance within a leading national bank network.

Qualifications

• Excellent communication with in-person and phone interactions.
• Ability to create memorable client experiences and tailor solutions.
• Ability to resolve client issues with attention to detail and accuracy.
• Operate within risk parameters and comply with training requirements.

Responsibilities

• Put clients first and deliver attentive service in the branch.
• Engage in clear, consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Excellent communication

Relationship building

Customer focus

Risk/compliance awareness

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase welcomes customers into our branches and delivers personalized banking solutions with a hospitable, confident approach. As an Associate Relationship Banker, you will greet clients, build trust, and connect them with experts to address financial needs using Chase tools and digital solutions.

The role emphasizes high service standards, ongoing training, and a strong commitment to diversity and regulatory compliance within a leading national bank network.