Client Relationship Banker

JPMorgan Chase & Co.

Kent (OH)

On-site

USD 42,000 - 52,000

Full time

3 days ago

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Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for a Chase Branch. You will welcome clients, assess financial needs, and offer thoughtful banking solutions using Chase mobile and online tools.

The role emphasizes hospitality, brand representation, and building lasting relationships with clients and teams. You will help clients navigate banking products, collaborate with specialists for complex needs, and comply with all risk and regulatory requirements.

Qualifications

Ability to create memorable client experiences and tailor product benefits to client needs.
Excellent communication skills in person and over the phone.
Strong attention to detail and problem resolution capability.
Ability to comply with regulatory banking requirements and complete required training.
High school degree, GED, or foreign equivalent.
Ability to work branch hours including weekends and some evenings.

Responsibilities

Put clients first and deliver attentive service in a welcoming environment.
Engage in consultative communication, ask questions, listen, and tailor recommendations.
Assist walk-in and scheduled clients in person or by phone to build relationships and address financial needs.
Educate clients on technology solutions like Chase Mobile App and Chase.com.
Learn products and procedures quickly to provide consultative banking solutions and connect clients with experts.
Adhere to policies, procedures, and regulatory requirements.