Relationship Banker: Customer-First Banking Expert

JPMorgan Chase & Co.; Franklin (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to welcome clients and provide trusted guidance on everyday banking needs.

You will leverage the Chase Mobile App and digital tools to enhance the client experience while building lasting relationships in the branch environment. Join a team that emphasizes hospitality, financial knowledge, and responsible service, with opportunities to advise on products and collaborate with a network of specialists to meet clients'

Qualifications

• Excellent client service and ability to create welcoming environments.
• Strong communication to tailor product features to client needs.
• Ability to resolve client issues with attention to detail.
• Adherence to risk, compliance, and training requirements.
• High school diploma or GED required.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive service.
• Engage in clear, consultative communication to build trust.
• Assist walk-in and scheduled clients in person and over the phone.
• Educate clients to use Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult with clients and connect them to specialists.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Client service

Communication skills

Problem solving

Regulatory compliance awareness

Work in fast-paced environment

Weekend/evening availability

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to welcome clients and provide trusted guidance on everyday banking needs.

You will leverage the Chase Mobile App and digital tools to enhance the client experience while building lasting relationships in the branch environment. Join a team that emphasizes hospitality, financial knowledge, and responsible service, with opportunities to advise on products and collaborate with a network of specialists to meet clients'