Relationship Banker: Elevate Client Experience

Next Frontier Capital; New Jersey; On-site; USD 60,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in New Jersey seeks an Associate Relationship Banker to welcome clients, offer tailored banking solutions, and help them navigate Chase technology. You will build relationships, educate on digital tools, and coordinate with experts for complex needs.

The role emphasizes hospitality, compliance, and a commitment to delivering exceptional client experiences in a community banking context.

Qualifications

• Ability to create memorable client experiences and elevate service.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and accuracy.
• Operate within risk parameters and complete required training.
• Flexibility to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, consultative communication and build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like mobile app and online banking.
• Learn products quickly and consult with experts for special needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Sales experience

Regulatory compliance

Team collaboration

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in New Jersey seeks an Associate Relationship Banker to welcome clients, offer tailored banking solutions, and help them navigate Chase technology. You will build relationships, educate on digital tools, and coordinate with experts for complex needs.

The role emphasizes hospitality, compliance, and a commitment to delivering exceptional client experiences in a community banking context.