Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Hingham (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to deliver welcoming, knowledgeable service and solutions to clients. You will welcome walk‑ins, understand financial needs, and offer thoughtful product recommendations while guiding customers through digital tools like the Chase Mobile App and ATMs.

Join a team that prioritizes hospitality, compliance, and banking excellence, with opportunities to grow in retail financial services and contribute to branch success.

Qualifications

• High school diploma or GED required; college degree preferred.
• Excellent communication and customer-service skills to build trust.
• Ability to explain banking products and regulatory requirements.
• Comfort with technology and digital banking tools.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in the branch.
• Communicate clearly to understand needs and tailor product recommendations.
• Assist walk‑in and scheduled clients in person and by phone.
• Educate clients on technology solutions like Chase Mobile App and ATMs.
• Learn products quickly and collaborate with specialists for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client service

Communication

Regulatory compliance

Attention to detail

Financial knowledge

Education

High school diploma / GED

College degree or military equivalent

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to deliver welcoming, knowledgeable service and solutions to clients. You will welcome walk‑ins, understand financial needs, and offer thoughtful product recommendations while guiding customers through digital tools like the Chase Mobile App and ATMs.

Join a team that prioritizes hospitality, compliance, and banking excellence, with opportunities to grow in retail financial services and contribute to branch success.