Hospitality Attendant | Dublin Springhill Suites

Shaner Hotels; Dublin (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Shaner Hotels is offering a frontline opportunity at SpringHill Suites Columbus Dublin in Dublin, Ohio. The property emphasizes modern suites, complimentary breakfast, free Wi‑Fi, and a welcoming atmosphere that reflects the SpringHill Suites by Marriott brand.

Join our team to deliver exceptional guest experiences in Bridge Park District, collaborate with a dynamic hospitality group, and grow a career with Shaner Hotels across diverse properties nationwide.

Qualifications

• Minimum one year customer service experience; hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Bilingual English/Spanish is a plus.
• Knowledge of local activities and attractions for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Setup, service, maintenance, and breakdown of the breakfast bar line; prepare items and replenish food.
• Assist in serving food to guests in accordance with quality standards.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Skills

Customer service

Communication

Bilingual English/Spanish

Local knowledge

Food safety certification

Job description

Shaner Hotels has an exciting opportunity at our 145-room SpringHill Suites Columbus Dublin! Located in Dublin's rapidly growing Bridge Park District, our hotel offers guests a modern, comfortable stay surrounded by vibrant dining, entertainment, shopping, and community experiences.

With a prime location near historic Dublin and the area's many attractions, our team helps guests discover everything the community has to offer while providing the exceptional service and welcoming atmosphere expected from the SpringHill Suites by Marriott brand.

Our hotel features stylish suites designed for comfort and productivity, complimentary breakfast, free high-speed Wi-Fi, fitness center, indoor pool, and inviting spaces where guests can relax, connect, and feel at home.

If you're passionate about hospitality and enjoy creating memorable experiences for travelers, SpringHill Suites Columbus Dublin offers an excellent opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, teamwork, and providing exceptional guest experiences in one of Ohio's most exciting destinations.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.


• Handle guest complaints ensuring guest satisfaction.


• Maintains standards of quality and cleanliness throughout daily assignments.


• Observes all house and safety rules, food handling procedures, and security procedures.


• Assist with inventories as scheduled.


• Follow maintenance program and cleaning schedule.


• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.


• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.


• Bilingual English/Spanish a plus.


• Knowledge of local activities and attractions appropriate for clientele.


• Food safety certification preferred.