Guest Experience Attendant — Breakfast & Lobby

Shaner Hotels; Dublin (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Shaner Hotels is offering a frontline opportunity at SpringHill Suites Columbus Dublin in Dublin, Ohio. The property emphasizes modern suites, complimentary breakfast, free Wi‑Fi, and a welcoming atmosphere that reflects the SpringHill Suites by Marriott brand.

Join our team to deliver exceptional guest experiences in Bridge Park District, collaborate with a dynamic hospitality group, and grow a career with Shaner Hotels across diverse properties nationwide.

Qualifications

• Minimum one year customer service experience; hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Bilingual English/Spanish is a plus.
• Knowledge of local activities and attractions for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Setup, service, maintenance, and breakdown of the breakfast bar line; prepare items and replenish food.
• Assist in serving food to guests in accordance with quality standards.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Skills

Customer service

Communication

Bilingual English/Spanish

Local knowledge

Food safety certification

Job description

Shaner Hotels is offering a frontline opportunity at SpringHill Suites Columbus Dublin in Dublin, Ohio. The property emphasizes modern suites, complimentary breakfast, free Wi‑Fi, and a welcoming atmosphere that reflects the SpringHill Suites by Marriott brand.

Join our team to deliver exceptional guest experiences in Bridge Park District, collaborate with a dynamic hospitality group, and grow a career with Shaner Hotels across diverse properties nationwide.